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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Brown

August 14, 2023

5  out of  5
rating by Mary Brown
"I have been a customer of Nurney Mason since 1993 and he has provided excellent service."
We responded:
"Thank you so very much Miss Mary!"
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Mignon Bowie

April 25, 2022

5  out of  5
rating by Mignon Bowie
"Mr. Mason, is amazing to work with. Very professional, prompt and knowledgeable!"
We responded:
"Miss Mignon thanks so much for the vote of confidence. It’s our pleasure to serve you."
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Judith Robin

March 25, 2022

5  out of  5
rating by Judith Robin
"Mr. Darryl is really helpful and nice"
We responded:
"Ms.Robin thanks so much taking the time to respond. It is our pleasure to serve you. Let me know if there’s anything else you require."
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kendall trice

December 26, 2021

5  out of  5
rating by kendall trice
"Always there when u need them"
We responded:
"Thanks so much for your kind words"
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Tracy Wise

November 4, 2021

4  out of  5
rating by Tracy Wise
"Good customer service"
We responded:
"Thank you Tracy for taking the time out today!"
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Keith Van brakle

October 21, 2021

5  out of  5
rating by Keith Van brakle
"I love the fact that I can call my agent and make payments versus automatic payment coming out of your account sometimes you don't have the money at that particular moment. Old school ways with values."
We responded:
"Thanks so much for your kind words. It is a pleasure to serve people like yourself."
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Talmidge Shields Sr

October 12, 2021

5  out of  5
rating by Talmidge Shields Sr
"My agent was polite and courteous...answered all my concerns"
We responded:
"Thanks so much for your kind words. I hope you are healing well."
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Amoni Richards

June 11, 2021

5  out of  5
rating by Amoni Richards
"My family and I have StateFarm and they are amazing both of my agents always reliable and communicates very well with me ! They are very professional and always look to see what discounts I can get to lower my rate."
We responded:
"Thanks so much. It is our pleasure to serve you."
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Shirlene James

May 28, 2021

5  out of  5
rating by Shirlene James
"Nurney Mason has been our insurance agents for many years. Today's experience of unraveling a MVA related issue is just one example of his great service over the years."
We responded:
"Thanks so much! Serving great folks like you make our job much easier."
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Debra Harris

May 5, 2021

5  out of  5
rating by Debra Harris
"Thanks Mr Mason for answering my question honestly. I have been a customer for over 20 years!!!❤🙏🏽"
We responded:
"The pleasure is all ours"
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Norma

April 7, 2021

5  out of  5
rating by Norma
"Staff is very knowledgeable and friendly. Always welcoming for me. Mr. Nuney Mason is a blessing to this company. He also confirm to me about auto insurance. Etc."
We responded:
"Norma thanks so much. Good neighbors like you are why we do this business!"
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M J

March 12, 2021

5  out of  5
rating by M J
"I love the personal, timely and expert insurance recommendations Nurney provides me. The matter of fact explanations about insurance lets me choose the right policy for me. He never push or rush any product on me. I guess, thats why he has been my agent for over 23 years and counting! Thanks Nurney"
We responded:
"Thanks so much for taking the time out to express your appreciation for our team!"
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Linda Johnson Thomas

March 2, 2021

5  out of  5
rating by Linda Johnson Thomas
"I have been with Mr. Mason for over 20 years. He has always delivered first class service. I would recommend him to family & friends."
We responded:
"Linda thanks so much for your vote of confidence!"
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Dasia murphy

February 10, 2021

1  out of  5
rating by Dasia murphy
"Warning Warning Warning!!!! Do not I mean do not allow this man and his associates to be your agent. As one of the reviews listed said”very unprofessional and poor customer service”. They do not help you can not explain anything or no anything about state farm! I just want to help save someone from going through what I just went through."
We responded:
"Ms. Lee regrettably misunderstandings sometimes happen. I did have the opportunity to speak with your mom who is actually my policyholder. She is very satisfied with the service she receives from her agent. I look forward to serving her."
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Mayra Cruz

January 28, 2021

5  out of  5
rating by Mayra Cruz
"Great experience! Mr Mason was very helpful through out everything."
We responded:
"Thanks Myra"
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Myra Jackson

November 29, 2020

5  out of  5
rating by Myra Jackson
"Greetings, In All Honesty, Nurney Mason and his staff are a “Total Package” in every way!!! When selecting what I like about Nurney, his Staff and State Farm, I wanted to select (All of the above), because they give 100%+. I’ve been a customer of Nurney’s for over 30 years. Through every avenue of life, he’ll be there for you. Being professional, honest, dependable, compassionate, direct and having your best-interest-at-hand is guaranteed... I promise you. I’m grateful for Nurney, his Staff and State Farm for the Outstanding Service they continue to give my family and I, and I’m equally grateful for the opportunity to leave a huge “Thank You” for everything you do!!! (~_~). Blessings to All!!! Myra Jackson"
We responded:
"It has been our pleasure serving your insurance needs auto life and home"
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george love

September 14, 2020

5  out of  5
rating by george love
"A very helpful and very polite"
We responded:
"George thank you for the wonderful review. We look forward to servicing your financial and insurance needs. Please feel free to pass on the good experience you had with our agency. Remember in these Parelist times like a good neighbor State Farm is there."
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Delonte Stancil

February 23, 2018

1  out of  5
rating by Delonte Stancil
"I have been working with Nurney Mason and his associates for about a year now. Things began pretty smooth, but as I progressed into my second 6-month policy things began to go south. I was misinformed about something regarding my policy, and when I expressed that frustration, the level of customer service I expected to receive was not up to par. Nurney Mason and all of his associates lack a level of professionalism that you would seek in a Insurance agent. I would recommend using State Farm, but not through Nurney and his office. Their problem resolution as well as explanation of what the issue with my account, was poor and I would not want any consumer to have to deal with that. In fact I was hung up on by one of Nurney's associates as I was asking a question that would have given me better understanding of the issue. I have escalated my issue with State Farm and their internal customer service team, and they were a big help. In conclusion State Farm is fine to get your insurance through, avoid Nurney and his associates."
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Raymond Moore

December 11, 2012

5  out of  5
rating by Raymond Moore
"Very professional staff and well organized business!"